ApplicantDetails

Job Description:--

Position Title Customer Service Executive

Function Corporate Office

Department Zone - South

Number of Reportees 0

Functional Reporting Cluster Manager

Minimum Work Ex in years 1

Maximum Work Ex in years 3

Relevant Experience in years 1

Formal Qualification • Graduate with 1-2 years

Additional Certifications

Preferred Industry Broking Industry/Banking

Functional & Behavioural Competencies Communicates ideas
thoughts
events clearly and confidently
• Speaks grammatically correct English and presents activities/ processes precisely

Key Responsibilities • Should have handled Customer service desk in a Bank/ Mutual Fund / Stock Broking
• Strong communicational abilities
• Customer orientation
• Ability to work under pressure
• Should have handled a front facing job wherein he/she interacted with customers regularly.
• Should have had enough and more experience of handling all kinds of customers
• Should have an inclination to serve and willing to go that extra mile to resolve queries/issues
• Should be matured and patient and able to do a desk job for 7 -8 hours daily.
• Ability for multi tasking.

Position Title	Customer Service Executive
Function	Corporate Office
Department	Zone - South
Number of Reportees	0
Functional Reporting	Cluster Manager
Minimum Work Ex in years	1
Maximum Work Ex in years	3
Relevant Experience in years	1
Formal Qualification	• Graduate with 1-2 years
Additional Certifications
Preferred Industry	Broking Industry/Banking
Functional & Behavioural Competencies	Communicates ideas thoughts events clearly and confidently • Speaks grammatically correct English and presents activities/ processes precisely
Key Responsibilities	• Should have handled Customer service desk in a Bank/ Mutual Fund / Stock Broking • Strong communicational abilities • Customer orientation • Ability to work under pressure • Should have handled a front facing job wherein he/she interacted with customers regularly. • Should have had enough and more experience of handling all kinds of customers • Should have an inclination to serve and willing to go that extra mile to resolve queries/issues • Should be matured and patient and able to do a desk job for 7 -8 hours daily. • Ability for multi tasking.